Shipments and returns

Simply buy and recive it at home!

Your order are generally handled within 3 to 15 working days after receipt of payment.

We ship regulary to most countrys in europe. Simply register with your shipping adress to see the shipping price exposed on the shopping cart.

We recommend you consolidate your purchases into one order.

Every day we recive and send internationaly, so it is possible that it comes some times to a little queue. when ther are a higher demand, because every order will be handled one after the another. We allways send so soon as possible, every day.

The shipment price will be attached and calculates automatically by the shopping cart, for countries in Europe without customs. Shipping fees include packaging, handling and shipping. The shipment are fixed and a variable part based on price or weight of your order. 

For shipments out of Europe, we only can offer the pick up option with your shipping company. This means that we don´t got any  transport to this county, so you can only send your shipping company to us to pick up your order. You got to select this option when you buy.International Shipping: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit such behavior.Shipping.

We ship our products worldwide from Spain, so there are mostly inernational shipping costs.

In case that we send the order to your indicated address and the direction was wrong indicated or you don´t go for your order and it will be send back to us after the tray, you have to pay the delivery again, if not you accept to lose any right to reclaim the order.

In the case you buy a soled out product, the delivery time can take the double.

For delivery in country's with customs on the country front (like in Switzerland or other countries out of Europe) there are additional customs fees with have to pay the client to recipe the delivery, if not the shipment is sended back to us and this will push up seriously the expenses for the client.

For the country's were are no transport or shipment designed from Easy Tadelakt, this means that you have to pic up the products here in our shop or send a transport from you. Because this the shopping cart shows as shipment price 0,00€. Please feel free to ask us if you got questions.

 In any case we will send your order within 25 working days to you, if not, we proceed automaticly to the entire refund of your money. Specially rare products like the Tadelakt or others needs sometimes more time because they are always fresh treated and manufactured directly in Morocco, and after this they come to Spain where every product, bag or cube is submitted to a strictly quality control,so please be patient. Than, after this it will be shipped to the final destination to ensure the finest, freshest and best quality for our client´s. But normally we've got all products in stock.

By buying any article from this web site, you accept to have read and accept the therms and conditions and the delivery conditions. For any problem, reclaim or jury instance you accept the jurisdiction place in 03700 Denia (Alicante) Spain.